【Voltage Compatibility】
When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
【Important Note on Transformers and Adapters】
A transformer adjusts voltage to match your device’s requirements.
A conversion adapter only changes the plug shape and does not adjust voltage.
Using only a conversion adapter without a transformer may result in damage to the product.
【Liability】
We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer.
🍚 [Measures against cracks when the product arrives] In response to feedback from customers that the product arrived broken, we reviewed the box and improved the box design to reduce the impact inside the box. *In the unlikely event that the item is still broken due to shipping conditions, please contact us and we will take care of it. ⚠️Please refrain from shipping overseas as the risk of cracks increases.
🍚 [Size information] ◎Size: [4 go] Diameter 20 cm / Height 18 cm / Width 22 cm (including handle), [2 go] Diameter 16.5 cm / Height 15 cm / Width 19 cm (including handle) ◎Weight: [4 go] 3 kg, [2 go] 1.8 kg
🍚【Q. Can I cook brown rice? ] You can also use brown rice. Brown rice is more likely to boil over, so we recommend cooking it in 1 cup if it's a 2-cup size, or 2 cups if it's a 4-cup size. 👉 [Recommended easy cooking method ``Surprise Cooking''] ① Wash the brown rice quickly and drain it in a colander. No water absorption required. ②Put brown rice and 1.2 to 1.5 times as much water as brown rice in a pot. ③ Cover with a lid, heat over high heat, and cook for 17 minutes. ④ Pour the second water (surprise water). Pour 1.0 to 1.2 times as much water as brown rice and mix gently with a rice paddle. Once mixed, cover with a lid and keep the heat on high. ⑤ Once it boils again, reduce the heat to low and cook for 15 to 20 minutes ⑥ Leave the lid on and let it steam for 10 minutes and it's done!
🍚【 Q. Do you sell the lid only? ]Currently, we do not sell the lid alone, but if the item is damaged within 30 days, we will replace it free of charge.
🍚【Q.Do you use lead or cadmium? ] Recently, cheap products such as those made in China that contain a lot of lead and cadmium have become a problem, but this product does not use them as raw materials. Please rest assured.